Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPREP4104 Mapping and Delivery Guide
Establish buyer relationships

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPREP4104 - Establish buyer relationships
Description
Employability Skills
Learning Outcomes and Application This unit specifies the skills and knowledge required to establish, develop and manage positive relationships with buyers.It includes establishing an understanding of buyer needs and expectations, matching these to property, and maintaining relationships and records of engagement with buyers throughout the buying process.This unit applies to people currently working in or seeking to work in real estate who apply a knowledge of legislative and compliance requirements, ethical standards and consumer preferences to manage real estate operations. State or territory licensing requirements may apply to this unit.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish relationship with buyer.
  • Identify and explain ethical and conduct standards, and legislative requirements to market properties to buyers.
       
Element: Promote personal and agency brand in communication with buyers.
       
Element: Respond to and document buyer enquiry to develop agency database.
       
Element: Clarify and document buyer preferences, including location, property type and price range.
       
Element: Match buyer preferences and expectations to properties for sale.
       
Element: Maintain buyer relationship.
  • Identify and present opportunities for buyer to inspect property for sale.
       
Element: Interpret buyer feedback on suitability and price of property, and report to vendor.
       
Element: Develop and document a communication strategy to address buyer expectations.
       
Element: Maintain personal, agency and industry standards for ethical practice, client service and confidentiality applicable to buyer relationship.
       
Element: Identify potential conflicts, plan responses and resolve conflicts within scope of responsibility, and review and document process.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and explain ethical and conduct standards, and legislative requirements to market properties to buyers. 
 
 
 
 
Identify and present opportunities for buyer to inspect property for sale. 
 
 
 
 

Forms

Assessment Cover Sheet

CPPREP4104 - Establish buyer relationships
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CPPREP4104 - Establish buyer relationships

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: